FAQs

How do I search for a product or topic?

Simply type a keyword into the search box in the upper right corner of the page and hit the “go” button.

Is information that I submit secure?

We maintain strict physical, electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access. Information about you is restricted to the Helwig Carbon Products, Inc. employees who need your information to respond to your inquiry or request.

Can I order products online?

Certainly. Simply click on the “order online” link and you will be directed to our online catalog.

I would like to give feedback about your Web site – how do I do that?

Go to our Contact Us page, fill our the form and click the submit button. Your feedback will be used to create a better experience for users or our Web site.

Will you be updating content on a regular basis?

Definitely! In order to keep our customers informed, our Web site will continually be updated. Visit our Events/Shows page to view information on upcoming events and our News page to view new information.

I'm interested in talking to a sales rep in my area about your products – who should I contact?

Go to our Sales Rep page, fill out the form, and we will be in contact with you shortly.

Where can I find literature about your products?

You can download literature or request literature at our Literature page.